BUSN 301
Management of Personnel and Organizations
Fall, 2023

Day/Time: Monday/Wednesday  7:00 - 8:20
synchronous lectures on Monday
team and individual work on Wednesday
Prerequisites: none
Instructor: Mrs. Devorah Goldberg
email: dnaiman@htc.edu

Syllabus Index HTC Policies
Syllabus Index
Course Description Quizzes 
Texts and Course Materials
Class Format, Attendance Programming Environment
Homework/Assignments Course Schedule
HTC Policies
Accommodations Attendance
Academic Integrity Incomplete Policy
Technology Policy HTC Resources
Conceptual Framework Mid-semester Progress Reports
Course Evaluations

Conceptual Framework

Conceptual Framework

"To Learn, To Teach, To Observe, and To Do."  The student should be a Critical Thinker, Effective Communicator, Proactive Educator, and Moral Practitioner.

Course Description:
A broad-scoped, integrated study of organizations and their management. Traditional and current theories of organizational management are examined. Special attention given to the planning, organizing, staffing, leading, and controlling functions of management in profit and non-profit organizations. Topics also include organizational structures, business and society, and the international environment. Basic principles related to Business Operations such as efficiency, lean management, measures of competitiveness, and project management are also covered.

Course Materials:  As the Course Description states, this course includes some topics related to Business Management, and also some topics related to Operations Management.  Therefore, we use a variety of course materials to cover the range of required topics.

Course Format:

Class time will include lecture, business case short videos and class discussion, and also supervision and help on your team assignments.   For the most part, Mondays will be lecture days, and Wednesdays will be team days.  On team days, we will apply the concepts covered in the lectures to either your Project or to external business cases or operations management model sample problems.  Your team will be required to answer specific questions given the In-Class Assignments, or in the Project Milestones during class.  Usually, these are due at the end of class, but I may extend the time to allow teams to complete an assignment before the next class meeting.  This type of class flipping has proven especially helpful for teamwork (to ensure participation of all team members), and also for project work, where immediate help can correct the trajectory of your project early in the process.   


  There are two types of assignments:  In-Class team assignments and Project Milestones.  Both are team-based assignments based on specific concepts or modeling techniques covered in the text, lectures or supplementary videos and readings for that week.  Both  are often started in class and completed as homework.  Project Milestones apply what we've learned to the company that a team is exploring for the semester-long running project.  In-Class team assignments are usually a business case (not related to your project), but  may sometimes include practice problems for a specific model.  In addition, you are occasionally asked to prepare for the next class by watching a video or reading some supplementary material before coming to class.  All assignments and their due dates are listed on the Course Schedule.

Programming Environment:  We will be using Excel for some of the Operations Management models used in this course.  Excel is installed on the lab computers.

Project:  Students will form teams to study a real company's management and operations.  As we progress through the course, teams are required to apply the concepts and models that we learn to the company that the team has selected.  This is achieved through Project Milestones, which are assignments that provide questions or instruct you with specific tasks in order to apply these concepts to your company.  Project Milestones are due as listed on the Course Schedule.  At the end of the semester, teams will present their projects to the class and also summarize their findings and recommendations in a report.  The final project presentation and report are in lieu of a final exam.

Quizzes:  There are several quizzes scheduled.  They will be administered either through Canvas or in class. Quizzes will be announced the class before the quiz is given.


Course Component
Points per item
Total points
Quizzes   (8)
In-class assignments (7) @35
Project Milestones (6) @40
Final Project Presentation

Final Project Report



Course grades are assigned as follows:
A+ 97

Course Schedule:

The dates below give the sequence and a general idea of the time spent, though we may get ahead or behind this time schedule at different points, depending on the needs of the class.  Every attempt will be made to meet this timeline, and changes will be posted on Sakai.  Links for supporting documents and files, and submission links for assignments are on Canvas.   Links for assignments and exam reviews below may be inaccurate (not updated) or missing until their introduction in class. 

Date Activities Assignments


  • Project:  Select a company with your team
  • Ch 15-a:  Introduction to Operations Management  PPTs  Video
  • Project Check:  Company Selection Approval
  • Project TeamTime:
    • Finalize company selection
    • Project Milestone #1
      • mission statement
      • goods/services
      • organizational structure and culture
      • New products, services, challenges, events?

  • Work on Project Milestone #1


(W) 9/20
  • Ch. 2:  The Management Environment PPTs

  • DUE in class:  JVC-Swatch questions
(W) 10/11
  • Project Team Time:
    • Project Milestone #2
      • SWOT Analysis
      • Strategies and Goals
      • Update Organizational Culture, from Chapter 2

This week provides an introduction to several weeks of decision-making techniques, many drawn from Operations Management examples.Chapter 4 is an overview.  We then digress for a lecture on Productivity, since many decisions are made to improve productivity.  We then explore some quantitative decision support models in more detail.

  • Homework:  If you don't complete the Productivity problems in class, they are homework
  • Capacity:  Efficiency, Utilization, Breakeven, Cost-Volume models  PPTs  Video
  • Guided Examples: (You may want to watch these before class!!)
  • In-class assignment/homework:  Utilization and Breakeven
    • Complete problems  5.1, 5.5, 5.11 on your OM Homework Spreadsheet
  • Homework:  If you don't complete the Capacity problems in class, they are homework




DUE:  Project Milestone #3

11/20-22 DUE:  Project Mileston #4
10 11/27
  • Ch. 8:  Organizational Structure and Design   PPTs
  • The In-class assginment and project milestone are related to each other and can be worked on at the same time.
  • Holocracy (Ted Talk)  self-emergent teams
  • Begin In-class assignment:  Structure-Culture-Strategy
Homework:  Find sources to support your in-class assignment conclusions

  • Homework:  Prepare materials for your resume
  • In-class individual assignment:  Write your resume!---come prepared!!
    • Review and discussion.
DUE:  Project Milestone #5





  • Project Milestone #6, continued:  Add management control to your current preparatory notes
    • Project Work:  How to prepare your slides
    • organize your thoughts
    • bullet points, not paragraphs  (don't just read your slides!!)
    • supportive charts and graphics--clean and concise, not "chart junk"
    • use of color, white space, transition
    • speaking clearly, eye contact,  no umms or "like"s

  • Project Work
Project Report and presentations due.
  • Finals Week:  Project Presentations

HTC Policies

Attendance and Participation

  1. Students are required to attend, be prepared for, and actively participate in all classes.
  2. Students are required to attend all classes. In the case of absences, a student must communicate with instructor immediately via email.
  3. Students absent for over 25% of scheduled classes will have their final grade lowered by one letter grade.
  4. Students absent for over 50% of scheduled classes will receive an F (failure) in the course.

Please note that without extenuating circumstances, this policy may not be changed by the instructor. If you have any problems or concerns, please see Dr. Tessler.

Academic Integrity

Hebrew Theological College is committed to providing an academic community and learning environment based on honest inquiry and pursuit of knowledge that fosters commitment and adherence to Judaic tenets. The faculty and administration of Hebrew Theological College have specified the following acts as serious violations of personal honesty and academic ideals that jeopardize the quality of education within a Torah environment:

More information about HTC’s Academic Integrity policy can be found on page 15 of the Student Handbook.


Any student, who, because of a disability, may require some special arrangements in order to meet course requirements should contact the instructor as soon as possible to make necessary accommodations and share appropriate documentation from the Office of Special Services, provided by HTC’s Disabilities Officer, Dr. Richard Aronoff.

Accommodations will be made, but instructors must be aware of your needs in order to make proper accommodations. It is the responsibility of the student to make these needs known in a timely fashion and to provide documentation prior to the beginning of any semester in which accommodations are desired.

Incomplete Policy-- Crisis Management

This is available ONLY to students with extreme and/or extenuating circumstances who

  1.  have completed 50% or more of the required course work.
  2.  have a grade of "C" or better on completed work.
  3.  request the "Incomplete" prior to the week of final examinations of the semester.
  4.  complete and submit an "Incomplete Contract" prior to final examinations.
  5. The "Incomplete Contract" must be signed by the course instructor and the Dean. Non-compliance by agreed date will result in a permanent grade of FI (Failure/Incomplete).

Students who have not satisfactorily completed 50% of class assignments are not allowed to receive an incomplete grade. Students who do not have a grade of “C” or above average are not allowed an incomplete. Students must request an incomplete prior to the week of finals. The instructor may refuse an incomplete request. It is the student’s responsibility to request an Incomplete Form from the school office, have the form signed by the instructor, Dean, themselves, and return it to the instructor prior to the final. If the student fails to return the completed form to you when grades are due, the student is to receive the grade they would have received if they had not requested an incomplete. Instructors will define the amount of time allowed to complete the missing work, however, the time allowed cannot exceed 12 weeks after the end of the semester in which the incomplete was requested. If the student fails to remove the incomplete within 12 weeks, the grade will be recorded as an “IF,” meaning failure due to an incomplete. An “IF” will be counted as an “F” in the student’s GPA and will be part of the student’s permanent record.

Technology Policy

HTC bans the use of cell phones, computers and other devices for texting,

web-browsing or other non-class related activities during class. This behavior may result in expulsion from the course after a single warning. Electronic devices may not be used during exams, and their use in class is subject to faculty discretion and permission. Only students with documented disabilities who must use such devices may request exemptions as documented.

HTC Academic Resources

Hebrew Theological College is committed to providing all of our students with various resources and support for academic success. Tutorial services through the Writing Clinic, Math Center, and Hebrew Tutoring Center provide assistance in a variety of disciplines. Students should make arrangements to avail themselves of these services. Librarians at the Saul Silber Memorial Library are available to assist students with all their research needs. Students can find information about the library services and resources at http://htclibrary.weebly.com. 

 Mid-Semester Progress Reports

Mid-way through the semester, your instructor will evaluate your progress in this course and share this feedback with the deans. This information will be used for advising purposes. You can view the form at http://tinyurl.com/HTCMSPR.

 HTC Course Evaluations

In order to help make the course evaluation process more convenient and ensure student privacy, you can now submit secure, anonymous course evaluations online via LiveText! Your instructors will provide time in class to complete the form, but you can also fill it out on your own at any time. Your feedback will be shared with your instructors after grades have been turned in. Instructors are eager to know how they can improve and rely on your feedback as a central part of their professional development. This is your opportunity to express your thoughts about your experiences at Hebrew Theological College. Your voice matters.